FAQs

  • Valarity brings operational clarity to facilities and the organizations that run them.


    We assess how your building, people, workflows, and vendors function together, identify where friction is slowing performance, and create a practical plan to stabilize operations and improve asset reliability.


    Think of it as having a strategic operations partner focused on the health of your facility and the efficiency of your internal processes.

  • Traditional asset management firms focus heavily on capital planning and lifecycle modeling.


    Valarity focuses on operational clarity first — the day-to-day processes, people, responsibilities, communication flow, vendor performance, and maintenance operations that determine whether assets are actually performing.


    Once operations are stabilized, we can support capital planning, risk modeling, lifecycle analysis, and long-range asset strategies — but always grounded in real operational behavior, not assumptions.

  • The Clarity Assessment is a one-time, deep-dive analysis of:

    • Facility condition

    • Operational workflows

    • Vendor alignment

    • Maintenance and compliance posture

    • Communication channels

    • Risk exposure

    • Performance bottlenecks

    You receive a written strategic briefing with prioritized recommendations for stabilization and improvement.


    It identifies where you are today and what needs to happen next.

  • Yes.

    Onsite walkthroughs are a core part of the assessment and include documenting visible conditions, maintenance gaps, and operational flow.
    You do not need to prepare anything special — we guide the entire process.

  • Most assessments take 2–4 weeks depending on building size and responsiveness of vendors or staff.

    Rush timelines may be available upon request.

  • Short answer, Yes.

    The assessment builds the baseline understanding required to create a meaningful retainer scope.

    Instead of guessing your needs, we structure your retainer around the realities of your building, your team, and the work ahead.

  • Valarity primarily supports:

    • Building owners

    • Facility managers

    • Property teams

    • Light industrial, commercial, and mixed-use buildings

    • Organizations that lack internal operational capacity or need a strategic partner

    • Businesses experiencing growth, turnover, or operational challenges

    Small teams, rapid-growth companies, and owners who lack an internal operations department benefit the most.

  • Depending on the engagement, you may receive:

    • A written Clarity Assessment briefing

    • A 90-day stabilization plan

    • Vendor performance alignment tools

    • Maintenance cadence frameworks

    • SOPs and workflows

    • Asset lifecycle analysis

    • Quarterly operational performance reports

    • Capital planning recommendations

    Deliverables are always customized to your building and operational needs.

  • Retainers typically include support in:

    • Vendor coordination and oversight

    • Preventive maintenance planning

    • Troubleshooting operational and workflow issues

    • Documentation, SOPs, and organizational clarity work

    • Asset performance monitoring

    • Capital planning support

    • Standing monthly/bi-weekly strategic check-ins

    No two retainers are identical — the scope is based entirely on your assessment results.

  • Clarity Assessments:
    $2,500–$6,500 depending on square footage, system complexity, and operational challenges.

    Retainers:
    $1,850–$4,200/month based on workload expectations, system complexity, and ongoing support needs.

    All pricing is transparent and shared upfront — no hidden fees.

  • Absolutely.

    The goal is not to replace vendors but to ensure alignment, accountability, and performance.

    We help vendors work more effectively within your building's operational structure.

  • No.

    You get the impact of multiple internal roles — operations manager, asset manager, portfolio analyst, vendor coordinator — without having to hire them individually.

    Valarity strengthens your existing team and fills clarity gaps so they can operate with confidence.

  • Valarity is based in the Lake Norman / Charlotte region and currently serves clients within the Carolinas.

    Virtual support is available for organizations outside the region depending on scope.

  • The first step is a Discovery Call to determine whether your needs align with Valarity’s services.

    If it’s a good fit, you’ll receive a proposal outlining the assessment scope, pricing, and next steps.

    Once accepted, we schedule your onsite walkthrough and begin the analysis.

Let us help you find the service that's right for you.

Book a consultation